Amazon.de vs Galaxus: which is better for Switzerland?
Updated June 2026 · A practical comparison for shoppers in Switzerland
Short answer
- Galaxus — fast domestic delivery, no customs, easy returns, local warranty. Best default for most purchases.
- Amazon.de — bigger catalogue, sometimes cheaper on niche/imported items; cross-border with Import Fees Deposit.
- Price: compare all-in per item — Galaxus often matches Amazon once import costs are counted.
- Verdict: Galaxus for convenience & mainstream goods; Amazon for the thing you can't find locally.
For online shopping in Switzerland these two cover most needs — but they're very different beasts: one domestic, one cross-border. Here's how to choose.
Side by side
| Galaxus | Amazon.de | |
|---|---|---|
| Catalogue | Huge, Swiss-focused | Enormous, incl. niche/imported items |
| Delivery to CH | Fast, domestic | A few days, cross-border |
| Customs/VAT | None — Swiss price, VAT included | Import Fees Deposit at checkout (no door surprise) |
| Returns & warranty | Easy, local service | More involved, cross-border |
| Price | Very competitive on mainstream | Sometimes cheaper on niche items |
Where Galaxus wins
For the majority of purchases, Galaxus is the easier choice: it ships from within Switzerland, so delivery is quick, returns are painless, warranty is handled locally, and there are no customs or import fees — the price you see includes Swiss VAT and nothing more. On mainstream electronics and household goods it's usually price-competitive too. See our Galaxus & Digitec guide for how to find its best prices.
Where Amazon.de wins
Amazon's edge is catalogue depth — niche, imported and long-tail items you simply can't find on Galaxus, sometimes at a lower base price. Its Import Fees Deposit means no surprise customs bill on items sold by Amazon. The trade-off is slower cross-border delivery and more involved returns. Details in our Amazon.de to Switzerland guide.
The verdict
Use Galaxus as your default for convenience, mainstream goods and anything you might return. Go to Amazon.de for the specific item you can't get locally — just compare the all-in price (item + shipping + import fees) before you buy.
Compare prices:
Browse Amazon.de → Galaxus & Digitec guide →The Amazon link is an affiliate link — Swiss Deal Radar may earn a commission at no extra cost to you. See our disclosure.
Frequently asked questions
Is Amazon.de or Galaxus cheaper?
Neither outright — Galaxus is strong on mainstream with no cross-border costs; Amazon can be cheaper on niche items. Compare all-in per item.
Which is better for delivery and returns?
Galaxus — domestic delivery, easy returns, local warranty. Amazon delivers cross-border and handles customs, but returns are more involved.
Do I pay customs?
Not on Galaxus (Swiss retailer). On Amazon, items sold by Amazon use an Import Fees Deposit charged at checkout, so no surprise bill.
General information for shoppers, not advice. Retailer terms and prices change. Swiss Deal Radar is independent and not affiliated with Amazon or Digitec Galaxus AG.